Shipping policy
  • All handheld lasers are build to order. We need 3 - 7 days to process your order for shipping. 
  • Batteries are not included due to the shipping policy of our shipping company.
Shipping company: Hong Kong Post
  • First class international shipping: 7 to 16 days, tracking available for orders over 40USD.
  • Priority mail international shipping: 2 to 5 days, tracking included.
Handheld Lasers & Laser Modules warranty
Warranty starts from the day you receive the units,

Laser modules warranty: Three months
Handheld lasers warranty: One year

Warranty will not apply under these circumstances:
  • Repair damage from unauthorized disassemble and modification done by the users themselves.
  • Laser was running way longer than the duty-cycle we suggest on our website.
  • Any impact and water damage.
We will fix your laser if:
  • Your laser doesn't work suddenly.
  • Dead On Arrive
  • Underperformance 
  • Any unusual conditions causing the laser not working properly.

We provide repair service with a cost if you're in one of those situations where the warranty is not covered or expired.

Refund policy:

Refundable anytime within the first two weeks after you receive the laser or order items (except industrial laser modules). 

Items must be in resellable condition and the buyer will be responsible to pay for the return shipping.





Feel free to reach us by e-mail for any inquiries:
Email:
sanwulasers@gmail.com


Sanwu Electronics & Lasers - 03-2017(Latest update)